Privacy Policy

Last updated: 2026-09-16.

What we collect

When you call (318) 666-4874 or contact us through this site, we collect the information you provide to route your job: your name, phone number, email address, service address in Shreveport, Bossier City or the surrounding area, and the details you share about the mold or water damage concern. If you send photos, we retain those alongside your inquiry.

We also collect standard web-server information when you visit this site: your IP address, browser type, pages viewed, and the referring URL. This is used only for aggregate site analytics and security logging.

How we use it

Your contact information and job details are used to schedule an on-site inspection, prepare a written quote, and follow up on the work. If the job is billed through your homeowner's insurance, the documentation may be shared with your adjuster at your direction.

We do not sell your personal information. We do not use it for advertising retargeting outside of this site.

Who we share it with

Your inquiry is shared only with the people who carry out the inspection or remediation work on your job. If you request an insurance-ready report, we share it with your adjuster on your instruction. We use standard third-party services for hosting, email delivery, and call routing — those services have access to your information only to the extent needed to perform their function.

How long we keep it

Inquiry records and quote documentation are retained for seven years to support insurance re-review and any follow-up work. Web-server logs are retained for 90 days.

Your rights

You can request a copy of the personal information we hold about you, ask us to correct inaccuracies, or ask us to delete your records (subject to any legal retention requirement). Email contact@shreveportmoldremoval.com or call (318) 666-4874 to request.

How to reach us about privacy

Shreveport Mold Removal — email contact@shreveportmoldremoval.com or call (318) 666-4874.